The following terms and conditions are related to the Lift Mastermind, otherwise known as the "Program". The terms “we,” “us,” and “our” refer to Lisa Hoashi, otherwise known as the "Coach". The term the "Client" refers to you, the customer.
By purchasing this Program, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
Coach's Intellectual Property
By signing up for the Lift Mastermind, you acknowledge that all content and materials you gain access to inside this program are the intellectual property of Lisa Hoashi. They may not be reused, repurposed, repackaged, or resold without the explicit permission and consent from the Coach.
In the event you want to use any strategies you learn inside this program, you agree to name and credit the creator, Lisa Hoashi.
Planners, worksheets or other content material of any kind may not be reused, resold, or copied in any way without permission from Lisa Hoashi.
Client's Intellectual Property
Coach acknowledges that we may come into contact with your intellectual property as a Client. Coach agrees to protect your content and materials and not reuse, repurpose, repackage, or resell them in any way.
Confidentiality
You acknowledge that you will be in a shared space with access to information and personal stories that your cohort members may not want to be shared outside of our space. You agree to honor the confidentiality of your peers and Coach. In the event you want to share something such as others' wins, struggles, or other personal stories, you agree to ask explicit permission in writing before sharing in order to protect this space.
Culture
By joining this space, you agree to honor the Community Agreements which include a zero-tolerance against any type of hate speech or bullying, including any type of anti-blackness, homophobia, transphobia, ableism, or fatphobia. The Client and Coach use inclusive language and the pronouns and names that people choose to be identified by.
You also agree to be an active member in co-creating and upholding this inclusive, non-oppressive culture and our Community Agreements.
Terms and Payment
You agree that Lift is a 3- and 6-month program. You agree to complete all monthly payments, according to the program you have signed up for, as part of your participation in the program.
Cancellation and Client Satisfaction Policy
Client and Coach recognize that each party agrees to these Terms and Conditions with the highest intentions and that unforeseen circumstances may shift Client's ability to uphold this agreement.
If at any time the Client needs to cancel their participation or is not satisfied with the services the Coach has rendered, the Client agrees to communicate this to the Coach as soon as possible. Communication may be done via email at lisa@lisahoashi.com. Both Client and Coach agree to participate in clear, direct, and prompt communication should a disagreement occur.
The first step to resolve the situation will be for both parties to meet to discuss what can be improved about the coaching engagement. If this does not resolve the matter, the next step will be for both parties to arrive at an agreement on how to end the coaching engagement, which may include an agreement between both parties on any outstanding payments or a refund.
Upon cancellation of program participation, Client will lose access to all Lift content and the community.
Please reach out to Lisa Hoashi, lisa@lisahoashi.com, for any concerns or questions about these Terms and Conditions for the Lift Mastermind.
